Dears,
I hope this message finds you well. I am writing to request a refund for an unintentional duplicate license purchase I made for your product.
I initially purchased a license for my website back in March. Due to various reasons, there was no progress with my website development at that time. Recently, I decided to resume work on my website and, in the process of searching for templates, I inadvertently purchased another license from your product line on May 11.
Given that this was an unintentional duplicate purchase, I would like to request a refund for the license bought on May 11. Could you please assist me with the process necessary to facilitate this refund?
I apologize for any inconvenience this may have caused and appreciate your assistance in resolving this matter.
Thank you for your understanding and support.
a0d0f9db-6c3d-430a-b223-51e0972b9cdc - 11 May 2024 REGULAR LICENSE
a72e9a5e-ddf6-4fab-b136-71b3ded4d921 - 4 Mar 2024 REGULAR LICENSE