Can't get newsletter signup to work?

1 reply · opened Sep 11, 2017

Aamber_turrillSep 11, 2017

Hi! We aren't using Mailchimp - we're using a type of email provider called ACK ONE. It gives options for a form - but when I put in the options, the click function that lets users successfully subscribe/puts up successful status message doesn't work.

http://nga911.com/amber/ is the page. It's in the footer.

I have the form newsletter subscribe up the way I think you want it to be set up in aboutus.html without adding in the ACK ONE push.
Can you let me know what I'm doing wrong? Thanks so much!

SSemicolon WebSTAFFSep 13, 2017

Hello,

We have tried checking out the Link you have provided but unfortunately, it does not work for us. Can you please provide us with a Valid Live URL so that we can check out the exact issue and provide you with a more accurate solution for this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Have the same question, or something new?

Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.

Reply on the dashboard