7 replies · opened Mar 19, 2021
When uploaded to my wordpress site on my host c-panel following wordpress instructions, this theme ends up as a "broken theme".
The message says:
"Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
__MACOSX Stylesheet is missing."
Hello,
Really Apologize for the Inconvenience but Canvas is not a WordPress Theme. Canvas is a Static HTML5/CSS3 Template so this cannot be installed on WordPress.
You can find WordPress related Themes only in the WordPress Category. You can consider contacting Envato directly: https://help.market.envato.com/hc/en-us/requests/new .
Please let us know if we can help you with anything else.
Oh ok - I thought Canvas had been listed under Wordpress... Ok I will try to Envato - thanks!
Hello,
Happy to Help! :)
Let us know if we can help you with anything else.
yes - well Envato said they would not do an exchange or refund and that I should ask the developer about that. do you have any WP themes similar to Canvas?
Hello,
Apologies for the Inconveniences caused!
Unfortunately, we currently do not have a WordPress Theme similar to Canvas available.
Let us know if we can help you with anything else.
would you be willing to give me a refund ?
Hello,
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been Downloaded. We Really Appreciate your Co-Operation & Valuable Patience.
Let us know if we can help you with anything else.
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