broken preview links

2 replies · opened Jul 13, 2017

SstarcentralJul 13, 2017

I can not load the live demo of this theme and gave the link to a client so he can pick the pages he wants for the design of his website.

The page loads indefinitely and never stops loading, I cleared cache, tried 5 different computers and devices and different browsers. The issue is on your end. I am located in Toronto, Canada. Other people in USA say it loads fine.

Can you please fix this?

http://preview.themeforest.net/item/canvas-the-multipurpose-html5-template/full_screen_preview/9228123?_ga=2.242042757.682705019.1499946549-1406577621.1499946549

I also tried:
http://themes.semicolonweb.com/html/canvas/index.php

NO LUCK

SSemicolon WebSTAFFJul 18, 2017

Hello,

Actually, it is working fine for us from http://webanonymizer.org and even the CDN Providers do not report any issues from their end and we have also confirmed this with our Canadian Servers. Everything is working fine for us: https://tools.pingdom.com/#!/ciUfzO/themes.semicolonweb.com/html/canvas/intro.php . We would be more keen to fix this than you as it would really affect our sales, however, there does not appear to be any issues at the moment. Thanks for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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