Sstefanv35Oct 10, 2023
Hi,
I have erroneously purchased the wrong file of your product, i needed the Wordpress version. Can you please cancel my request and refund me my purchase.
Kind regards,
Stefan
Bought Wrong File
1 reply · opened Oct 10, 2023
SSemicolon WebSTAFFOct 12, 2023
Hello,
Unfortunately, we currently do not process Refunds for Mistaken Purchases that have been already Downloaded since this is a Digital Product, and additionally the Title of the Item already suggests this is an HTML5 Template. We Appreciate your Co-Operation & Valuable Patience.
You can consider contacting Envato Support directly: https://help.market.envato.com/hc/en-us/requests/new .
Meanwhile, let us know if we can help you with anything else. Thanks.
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