10 replies · opened Jan 1, 2020
Hi,
when I try to book an appointment and I don't write the email correctly (i.e. without @)
I don't get any error message and the mail is not sent.
What can I do ?
Besides I kindly ask how to change the object of the email and the title (appointment details)
Thank you
Regards
Roberto
Hello,
Please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.
Regarding changing the Email Settings, please make sure that you have checked the Documentation > Forms Section entirely for all the Setup Instructions.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Thank you , www.dentarius.it/htmlcanvas/demo-medical.html
Regards,
Roberto
Hello,
We have just checked this out for you and the Email Validation appears to be working fine for us. The jQuery Validation Plugin uses the same regular expression that the HTML5 Specification suggests for browsers to use: https://html.spec.whatwg.org/multipage/input.html#valid-e-mail-address .
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Thanks for the help.
I probably miss something or I haven't been able to explain
what's wrong.
If I book for an appointment and press confirm and the email field is not
properly written with a correct email address the message is not sent and no error message appears
to warn the user (i.e. please write a correct email address).
If the field is correctly filled the green message on the top right corner appears and says that
the message has been sent.
I hope to have been clear as my english is not that good :-)
Thank for your patience.
Regards
Roberto
Hello,
Thanks for your Patience and Apologies about the Inconveniences/Misunderstandings.
The Email Validation is working fine and the Fields are also turned red when Email is invalid. However, since the Background is Red, the Invalid Field is not visible properly. Simply add the .show-error-msg Class to the Email <input> Tag.
This will display an error message below the Field. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Perfect, thank you, I’ll try immediately.
Regards, Roberto
ps. Sorry for the delay of my feedback.
Hello, I've done what you have suggested and now it works fine.
Just one little thing : how can I change the alert message ?
I'd like to translate it in Italian.
Thank you,
Roberto
Hello,
Can you please clarify which Alert do you need Translated to Italian, so that we can provide you with further assistance on this. Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Thank you.
The message that appears below the e-mail field when the field is not properly written.
Thanks and regards
Roberto
Hello,
This is Definitely Possible. Simply consider using the following code:
This will definitely work fine. Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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