back and front arrow not showing

7 replies · opened Aug 19, 2023

Bbphouse_gkpAug 19, 2023

data-lightbox="gallery-item" displaying images properly. my issue is that back and front arrow not sgowing. it's just showing a square. how to solve it. my site is not live. it's under construction

SSemicolon WebSTAFFAug 19, 2023

Hello,

Based on your issues, it appears that the Bootstrap Icons are not loaded on the Page which is causing this issue. You can check this by going to your Browser's Developer Console and you can see more specific error related to this. Make sure that the Bootstrap Icons are getting loaded and this issue should be automatically resolved.

Hope this Helps!

Let us know if we can help you with anything else or if you find any further issues.

Bbphouse_gkpAug 19, 2023

But icons are properly loaded in other pages. i have only issue with lightbox. for your reference i'm sending css details.

SSemicolon WebSTAFFAug 19, 2023

Hello,

Unfortunately, we need a Live URL to see and troubleshoot these kind of issues as they cannot be solved theoretically especially since everything appears to be working on the Live Previews: https://canvastemplate.com/lightbox.html and there are no reported issues currently related to this. So, whenever you are ready you can provide us with a Live URL and we will be more than happy to assist you further. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

SSemicolon WebSTAFFSep 24, 2023

Hello,

The Codes used on your Website are incorrect and not the same as provided with the Package Files. The css/magnific-popup.css is no longer used in the newer versions of Canvas and has been already included in the style.css Files. So simply deleting the css/magnific-popup.css should fix this issue.

Since these issues are Customization related, we request you to please double/triple check your codes in order to avoid unnecessary inconveniences and delays. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

Bbphouse_gkpSep 24, 2023

Thanks! It worked. Apologies troubling you!. It was my mistake.

SSemicolon WebSTAFFSep 25, 2023

Hello,

We are more than Happy to Help! :) This was meant for you so that you do not face unnecessary delays. Thanks for your Patience.

Do let us know if we can help you with anything else or if you find any further issues with Canvas.

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