13 replies · opened May 9, 2016
Hi !
I have some problems with the script for the application form at the page jobs.html.
I try the solution from the documentation (with smtp), but the script still don't work, how i can do?
The script give me this error:
<br />
<b>Fatal error</b>: Class 'PHPMailer' not found in <b>..../include/jobs
.php</b> on line <b>19</b><br />
http://www.awesomescreenshot.com/01d5uq5c3c
This is a screenshot
Hello,
According to the issue you are facing, it appears that you have not added the include/phpmailer Folder has not been uploaded on your Web Server. Please upload this Folder and it should automatically solve your issue.
Let us know if we can help you with anything else or if you find any further issues.
I have include the include/phpmailer as tou can see in this screeshot.
Still don't work with phpmail() function.
also i have mail() and don't work with that too.
How i can fix that problem?
If u want join via ftp, for see if everything is ok this is the login data:
canvas / canvas@erasma.it
Password: Canvas2016
it's private the data login?
Nobody answer? :(
Hello,
We Really Apologize about the Delay!
We have tried Logging In to your FTP account but we get an Authentication Error. Can you please provide us with the Correct Details and also provide us with the FTP URL so that we can Login and fix this issue for you. Thanks for your Patience.
When you tick the SET AS PRIVATE REPLY, your Content becomes private and can only be seen by us.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
user: erasma77
password: 5l3e8a8hthsp86x
you can find the files under public_html -> network (the folder network)
ftp://37.60.237.103//public_html/
thanks a lot and please let me know what was the problem
Hello,
Thank You so much for the Info. We have tested this out and the issue was that the include/phpmailer/class.phpmailer.php File was not properly uploaded on your Server which is why there was an issue. We have fixed this up and everything is now working as expected. Thanks for your Patience.
Please change your FTP Credentials.
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
Why you made this under testing? I ask under the folder network, not testing... Now under network doesn't work fine, send the email, but the form still loading after that i send the form.
public_html -> NETWORK folder, not Testing, please!
Hello,
Apologize about the Error. We have just fixed this for you in the network Folder. Thanks for your Patience.
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
There is not the file php = jobs-file.php in include, why?
Hello,
Simply change the action="include/jobs-file.php" to action="include/jobs.php" as the include/jobs-file.php can automatically handle File Uploads.
Additionally, do make sure that you add the enctype="multipart/form-data" attribute to your <form>.
This will definitely work fine. Let us know if we can help you with anything else or if you find any further issues.
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