6 replies · opened Sep 30, 2016
Hello!
I'm doing online shop.
Ajax box, not loads the image, if the page has more content.
Card product has options.
If options a little, then Ajax loads the image well.
If the options are many, while Ajax can not load image.
I made screenshots of of the problem.
Also see test site http://h86214.s03.test-hf.su/
Thanks for the help.
I use translator Ggla.
I do not clearly explain the problem?
Or the problem is difficult to solve?
Can I at least say something?
Thank you!
I use translator Google.
Hello,
We Really Apologize about the Delays and for the Inconveniences caused. We assure you that we have been definitely working on finding the Exact Cause of your Issue and solve it for you.
We have checked out your Website for a Long Long Time and found out that there were no Errors with the Default Codes of Canvas, however there appears to be some jQuery Conflict with the Custom Codes. The code which is probably causing the issue is:
Please check this out and consider fixing this issues which will automatically solve your issue with the Slider Images.
Hope this Helps! Thanks for your Patience.
Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.
Thanks for your reply.
I commented out the textarea, but it has not given a positive result.
Problem still exists.
You can once again view the site?
Thank you!
Hello,
We have checked out your Pages again and found out the following code related to the textCounter() Function which are causing the Issues on the Page:
Additionally, we have also just noticed while checking out your Pages that the AJAX Quick View Functionality you are using to show the Page is the Entire Product Single Page: http://h86214.s03.test-hf.su/dlya-muzhchin/dzhinsy-kurtki/kurtki/tipy-opcij-tovara which is a big no-no as this is bound to cause issues since there are so many Codes on the Pages that gets reloaded including some of the jQuery Functions which destabilizes the Page. It is Highly Recommended to use a Simpler Version of the Product Single Page to avoid issues.
Hope this Helps! Thanks for your Patience.
Do let us know if we can help you with anything else or if you find any further issues with Canvas.
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