2 replies · opened Oct 5, 2024
When I receive a message from the website contact form, I can not reply to the person who filled out the form. The reply goes back to me (the from address).
How do I have the reply go to the email the person has filled out on the form?
I was able to fix this by adding the following code as the first line of code after the opening <form> code:
<input type="hidden" name="replyto" value="template-contactform-email">.
It now looks like this:
<form class="mb-0" id="template-contactform" name="template-contactform" action="include/form.php" method="post">
<input type="hidden" name="replyto" value="template-contactform-email">
<div class="form-process">
...and so on
Hello,
Thanks for your Patience. You can simply add a replyto Field to your Form Settings so that when you press the Reply Button on the Emails you have received through your Forms, automatically adds the Sender's Email to the Reply Address box.
To enable this, simply add the following code inside your <form>:
[ch_pre]<input type="hidden" name="replyto" value="template-contactform-email">[/ch_pre]
The template-contactform-email above is the Form Field name of the Email Address value submitted by the User.
We recommend adding this Field just after where the name="prefix" File has been added for better management.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
Have the same question, or something new?
Sign in to the Canvas dashboard to reply or open your own topic. Canvas owners get direct help from the SemiColonWeb team.
Reply on the dashboard