Hi,
How can I add a file to the contact form response?
The contact form works fine (I receive an email with the text fields), but he doesn't add files you select in the form.
Thanks in advance!
4 replies · opened Feb 11, 2020
Hi,
How can I add a file to the contact form response?
The contact form works fine (I receive an email with the text fields), but he doesn't add files you select in the form.
Thanks in advance!
My apologies: the file is in the email sent, it's hidden but there is an attachment in the email. This is OK.
Only question left: how can I change the output of the form in the email. Like now I see in the mail sent “company: …”, but I want “Address: …”. Or I see “Data Plans Selected”, but I want to see “Chosen plan: …”
Hello,
Unfortunately, this is currently not supported out of the Box and you will need to Customize the Form manually or Hire a Freelancer to do this for you, as we currently do not provide Customization related Support according to the Item Support Policy: https://themeforest.net/page/item_support_policy .
Currently, the Filed Names displayed in the Form Email is retrieved from the Input's name Attribute. If the Input's name Attribute is template-contactform-name, then the Filed Email you will receive in the Form Email is Name. This is processed according to the prefix defined. So, to change the Field Names, you will need to edit the codes according to your needs.
For complete setup instructions please check the Documentation > Forms Section.
Hope this Helps!
Let us know if we can help you with anything else or if you find any further issues.
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