503 back-end fetch failed error when sending contact form.

1 reply · opened May 28, 2020

TthomasvansprMay 28, 2020

I've read the form documentation & set up my SMTP variables as suggested, I also tested my SMTP data externally and it worked fine.

After I click "submit", the spinner loads for a while and then I get a "http://URL/include/form.php 503 (Backend fetch failed)" error.

SSemicolon WebSTAFFMay 28, 2020

Hello,

Can you please provide us with a Live URL so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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