500 error on form submit

1 reply · opened Jun 9, 2021

Aababa2Jun 9, 2021

Hey there,

I'm trying to submit a form using SMTP but I'm getting 500 error. I have followed the instructions in documentation. I've tried adding "error_reporting(E_ALL);" at the beginning of the form.php file and add ".customjs" class in "<div class="form-widget customjs">". I was redirected to an empty page, no errors.

Can you help me please? Thank you!

SSemicolon WebSTAFFJun 9, 2021

Hello,

Since you have already tried making the changes according to previous solutions on the Support Forums and it still didn't work for you. Can you please provide us with your FTP Access in a Private Reply so that we can check out the exact issue and provide you with more assistance on this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

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