4.2 - integration of recaptcha doesn't work correctly

7 replies · opened Jan 19, 2017

HhydrogeologistJan 19, 2017

hi support team,

thanks for this great theme!! i've purchased it one year ago. now i want to integrate recaptcha (i must, the lot of spam is unbearable!).
i’ve updated all files (4.2) and fill in the code with correct google keys into files (index.html, sendemail.php). but now the form dosn’t work correctly with recaptcha. every time form shows { “alert”: “error”, “message”: “Captcha not Validated! Please Try Again.” } in a green box with checkmark, no matter if recaptcha button checked or not.
the textboxes are empty after sending without check recaptcha. and of course the form dosn’t send mails.

thanks a lot for your help!

HhydrogeologistJan 24, 2017

hi,

i've purchased a new support license 5 days ago. i can't solve this issue, but it's urgent.
please reply to my post!

thanks in advance

SSemicolon WebSTAFFJan 27, 2017

Hello,

We Apologize about the Delays in replying to your Support Query! Can you please provide us with your include/sendemail.php File to our Email: semicolonweb@gmail.com so that we can check out the exact issue and provide you with a more accurate solution for this. Thanks for your Patience.

Meanwhile, do let us know if we can help you with anything else or if you find any further issues with Canvas.

HhydrogeologistFeb 1, 2017

hello,

i've send the include/sendemail.php file 2 days ago. please, i need to solve this issue nearer the time!

thanks for help

SSemicolon WebSTAFFFeb 4, 2017

Resolved! :)

SsachinvFeb 7, 2017

I am having exactly the same issue bro.

SstormoneApr 18, 2017

I'm having the same problem, can you inform me how to fix it?

SstormoneApr 18, 2017

Solved, i have yo put my secret key inside include/sendemail.php

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